Potential Qualtrics Issue
Between July 12 and 25, 2024, you may have seen miscalculations in your data while you were using Describe, Relate, and Regression in Stats iQ, or while you were using Crosstabs. These miscalculations only happened to those analyzing data that involved text topics, any questions with display logic applied or any questions with multi-select response options.
Qualtrics has communicated that it has been resolved as of end of day, July 25, 2024. It occurred as they were upgrading their Stats iQ and Crosstabs infrastructure to improve performance. To immediately resolve the issue, they have reverted to the prior system as they correct the configuration for the new system. As noted above, the data shown in the system is accurately represented now.
What action do I need to take?
If you exported any relevant data from Stats iQ or Crosstabs during this period, please discard the data and download new results as needed.
What if I have questions?
If you have a question about how to re-download your data, see this Stats iQ or this Crosstabs support page. If you have questions related to the use of Qualtrics, please email qualtrics.support@dartmouth.edu. If you have questions for Qualtrics about this issue or need further assistance, please contact compliance@qualtrics.com.