RDS - Mac - Error that the remote desktop is not logged in

Tags RDS

Details

Sometimes after an update to the RDS service, you might get an error when trying to login to an application in RDS.

Solution

  1. Connect to RDS via the web page https://rds.dartmouth.edu, sign in and then try your application from there.
  2. Or if, starting from the Windows App,  
    • Click the Apps tab
    • Click Refresh icon (see image below)
    • Select Refresh all resources
    • Then try launching the app again from under the Apps tab in Windows Apps

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