Eduroam Installation

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How to install eduroam on Windows, Mac, iOS, and Android.

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On Campus Services - Eduroam is only available on campus and at other Eduroam educational institutions.

Detailed instructions for installation of SecureW2 JoinNow.

MacOS

Go to wifi.dartmouth.edu in your web browser and click the "Connect to eduroam" button. You will be redirected to the SecureW2 JoinNow setup page.
Note, only Safari, Firefox, and Chrome are supported. Other browsers may be incompatible with the JoinNow process. If you use another browser, you must set your system’s default browser to one that is supported before running the JoinNow software. You may set your default browser back once JoinNow has completed.
Click the JoinNow button.
The WiFi_Dartmouth_College_JoinNow.dmg file will begin to download. When complete, open the downloaded disk image.
Within the Finder window for the disk image, run the WiFi_Dartmouth_College_JoinNow.app file.
MacOS will ask for permission to run the JoinNow application. Click the Open button.
JoinNow will run. Click Next. Another web browser will open asking you to login to WebSSO.
Login to Dartmouth WebSSO using your NetID and password.
If installing on a shared computer, please log in with the appropriate Department or Service Account NetID.
If installing on someone else's machine, have that person login to WebSSO using their own NetID. Never use your NetID to login for another person.
Complete Duo 2-Factor Authentication.
JoinNow will ask you to enter the username and password that you use to login to your Mac. Enter that information and click OK.
JoinNow will notify you that a profile will be installed. Click Next.
A notification will pop up on your screen and the System Preferences app will open to the Profiles page.
You must double-click the downloaded "Dartmouth College eduroam" profile that is listed in the Profiles window. Another window will appear asking for your permission to install the profile. Click "Install" in the lower-left corner of this window.
MacOS will ask you again if you want to install this profile. Click the "Install" button.
The Profiles/MDM installer will ask for your permission to install the profile. Use Touch ID or enter your MacOS password.
The "Dartmouth College eduroam" profile will now appear as installed as a User profile.
If you are in range of the eduroam network, you will then get a popup from eapolclient. This is the software that connects to secure networks such as eduroam. Enter your MacOS login password and click Always Allow to grant it access to use your new profile to connect to eduroam. If you do not click Always Allow, you will be prompted for your password every time you connect to eduroam. You may select Always Allow when prompted in the future.

If you are not in range of the eduroam network, you will get prompted for your password by eapolclient the next time you connect to eduroam. JoinNow will also display the following message. Click Continue.
JoinNow will show "Joined..." as the process is complete. Click the "Done" button.
You may now close the System Preferences / Profiles window. You may also now eject and delete the WiFi_Dartmouth_College_JoinNow.dmg disk image file.

Windows 10 and 11

Go to wifi.dartmouth.edu in your web browser and click the "Connect to eduroam" button. You will be redirected to the SecureW2 JoinNow setup page.
Note, only Firefox, Chrome, and Edge are supported. Other browsers may be incompatible with the JoinNow process. If you use another browser, you must set your system’s default browser to one that is supported before running the JoinNow software. You may set your default browser back once JoinNow has completed.
Click the JoinNow button.
The WiFi_Dartmouth_College_JoinNow.exe file will begin to download. When complete, run the downloaded application.
Windows will prompt you for permission to run the application. Click Yes.
JoinNow will run. Click Next. Another web browser will open asking you to login to WebSSO.
Login to Dartmouth WebSSO using your NetID and password.
If installing on a shared computer, please log in with the appropriate Department or Service Account NetID.
If installing on someone else's machine, have that person login to WebSSO using their own NetID. Never use your NetID to login for another person.
Complete Duo 2-Factor Authentication.
SecureW2 will be granted access and proceed with generating a certificate.
When the JoinNow software says "Joined...", the process is complete. If you are in range of eduroam, your device will automatically connect.

Windows 11

iOS (iPhone/iPad)

Go to wifi.dartmouth.edu in your web browser and click the "Connect to eduroam" button. You will be redirected to the SecureW2 JoinNow setup page.
Note, only Safari is supported on iPhone/iPad. Other browsers may be incompatible with the JoinNow process. If you use another browser, you must set your system’s default browser to Safari before running the JoinNow software. You may set your default browser back once JoinNow has completed.
Tap the Sign In button
A browser will open at the login screen to Dartmouth WebSSO. Log in using your NetID and password.
If installing on a shared computer, please log in with the appropriate Department or Service Account NetID.
If installing on someone else's machine, have that person login to WebSSO using their own NetID. Never use your NetID to login for another person.
Complete Duo 2-Factor Authentication.
You will be returned to the SecureW2 Join Now setup page. Tap the JoinNow button.
You will be prompted to download a configuration profile. Tap Allow.
The profile will be downloaded, and you will be prompted to go to the Settings app to install it. Tap Close.
Open the Settings app on your iPhone/iPad. In the left-hand pane, near the top, tap the Profile Downloaded button.
The Install Profile window will appear. Tap Install in the upper-right corner.
Enter your PIN/Passcode, or complete Touch/Face ID to grant permission to install the profile.
You will be presented with a warning about the Certificates and Wi-Fi profile being installed on your device. Tap Install in the upper-right corner.
Another Install Profile prompt will appear. Tap Install.
The profile installer will proceed with Enrolling Certificate, Installing Profile, Profile Installed. Tap Done in the upper-right corner.
You will now see the Dartmouth College eduroam MobileConfig profile installed on your device. If you are in range of the eduroam network, your device will automatically connect.

Android

Go to wifi.dartmouth.edu in your web browser and click the "Connect to eduroam" button. You will be redirected to the SecureW2 JoinNow setup page.
Note, only the stock Chrome browser is supported. Other browsers may be incompatible with the JoinNow process. If you use another browser, you must set your system’s default browser to Chrome before running the JoinNow software. You may set your default browser back once JoinNow has completed.
Click the "Download" button and install the JoinNow app from the Google Play Store. If you are using a device that does not have the Google Play Store available, you may select "Local Server" from the drop-down list, and then click the "Download" button to directly download the APK file.
Once downloaded, open the SecureW2 JoinNow app.
JoinNow will run and download configurations.
A browser will open at the login screen to Dartmouth WebSSO. Log in using your NetID and password.
If installing on a shared computer, please log in with the appropriate Department or Service Account NetID.
If installing on someone else's machine, have that person login to WebSSO using their own NetID. Never use your NetID to login for another person.
Complete Duo 2-Factor Authentication.
If the site prompts you to continue in the JoinNow MultiOS app, tap the "Continue" button.
JoinNow proceeds to install your certificate.
JoinNow will then prompt you to save the eduroam Wi-Fi network to your device. Tap "Next" in the JoinNow app, and then tap Save when prompted by the Android system.
JoinNow will report that your device has been configured. If you are in range of the eduroam network, your device should automatically connect to it.
You may now uninstall the SecureW2 JoinNow app from your device.

Linux

Debian-based and RedHat-based operating systems using NetworkManager are supported. Other systems may work, but have not been tested.

A directory ~/.joinnow/ will be created. This contains your certificate files. Do not delete these files or this directory.

Using a GUI application (such as nm-connection-editor or those built-in to your operating system's Settings or Preferences application) to edit the NetworkManager configuration is not recommended as they will silently remove settings configured by JoinNow. If you need to edit the settings of the NetworkManager configuration, please use nmcli.

Go to wifi.dartmouth.edu in your web browser and click the "Connect to eduroam" button. You will be redirected to the SecureW2 JoinNow setup page.
Note, only Safari, Firefox, Chrome, and Edge are supported. Other browsers may be incompatible with the JoinNow process. If you use another browser, you must set your system’s default browser to one that is supported before running the JoinNow software. You may set your default browser back once JoinNow has completed.
Click the JoinNow button.
The SecureW2_JoinNow.run file will begin to download.
Open a Terminal window and navigate to the directory where the SecureW2_JoinNow.run file was saved.
Set the execute bit on the downloaded file by running the chmod +x ./SecureW2_JoinNow.run command.
Then, run the ./SecureW2_JoinNow.run file.
The file will verify its integrity and prompt you to open a web browser to sign in to Dartmouth's WebSSO. Press Enter at the prompt to launch the web browser.
Log in using your NetID and password.
If installing on a shared computer, please log in with the appropriate Department or Service Account NetID.
If installing on someone else's machine, have that person login to WebSSO using their own NetID. Never use your NetID to login for another person.
Complete Duo 2-Factor Authentication.
SecureW2 will be granted access and proceed with generating a certificate in the Terminal.
JoinNow proceeds to install your certificate and eduroam profile within NetworkManager. If you are in range of the eduroam network, your device should automatically connect to it. Otherwise, type "Continue" and press Enter.
You may now delete the SecureW2_JoinNow.run file.