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Issue
Sometimes the default setting in Windows 10 does not allow the microphone or camera to access apps. Built-In Microphone and/or Camera not working when using Cisco IP Communicator, Zoom or Skype
Resolution
- Open the Start Menu and select Settings
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- Choose the Privacy Setting
- Under App Permissions, select the Microphone
- Set “Allow apps to access your microphone” to On
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- Under App Permissions, select the Camera
- Set "Allow apps to access your camera" to On
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7. Close the Settings window