Summary
Provides information on how to check your MacOS version, verify that you are running a supported version, and how to update if you need.
Body
Macbooks should be kept up-to-date to improve security, correct bugs, install new features, keep up with possible application compatibility, and increase performance. Systems that no longer meet the system requirements can cause security vulnerabilities, create operation inefficiencies, become a source of compatibility issues, be targeted for attacks, and cause financial consequences. This article walks you through how to ensure your Macbook is up-to-date.
Identifying if Your MacBook and Operating System is No Longer Supported
We want to make sure everyone knows how to update their Operating System if it is no longer supported.
- Click the Apple menu in the top-left of your screen
- Select About this Mac
- The macOS will display with the current version
- Please compare to Apple's article regarding current versions at Find out which macOS your Mac is using - Apple Support
- It should always be within 3 major versions of the latest
- For example, if the Apple Page shows shows the newest version at 15.x, then the macOS in the About this Mac window should display at least 13.x
- If you find that your version is more than 3 versions behind but there is no update button available, please contact technical support.
- If you have any questions please contact technical support
Before You Update Your Mac OS
- If an update is needed, please check on compatibility for any specialized software or peripherals you may use.
- Please also read over Things to Do Before Upgrading article before updating. If you have any questions, please contact technical support.
- If the newest update just released, you may want to allow a few weeks before updating to the newest version
- Some vendors will update their software after the release
- Gives Apple to fix any bugs in the newest release
Updating Your Mac OS
Please follow Apple's Keep Your Mac Up to Date article for steps specific to your OS version. Use the Select version drop down to choose the version that you found in the Check Your Current OS section above.
If you find that your version is more than 3 versions behind but there is no update button available, please contact technical support.
If you need technical support, please contact us at anytime.
- Call 603-646-2999 or Toll-Free: 1-855-764-2485
- Chat by click the Live Chat button on the bottom-right of ITC Services Portal Home
- Submit a ticket at our Ticket Submission Page
- Email help@dartmouth.edu
External Resources