FileMaker Getting Started

Table of Contents

• What is FileMaker?
• What is FileMaker used for?
• Why should you use FileMaker?
• Who supports FileMaker?
• I have a question about FileMaker
• I need to submit a ticket about FileMaker

What is FileMaker?

• FileMaker is a cross-platform relational database application from Claris International, a subsidiary of Apple Inc.
• It integrates a database engine with a graphical user interface (GUI) and security features, allowing users to modify a database by dragging new elements into layouts, screens, or forms. 
• FileMaker is a low-code/no-code solution.

Who is FileMaker used for?

• Faculty and Staff whose departments have FileMaker databases that are hosted on one of our servers.
• Departments using FileMaker for their Dartmouth College work:
  • Faculty
  • Staff

Why should you use FileMaker

• Your Department has active databases
• Dartmouth has a concurrent license structure in FileMaker across 3 servers
  • filemaker1.dartmouth.edu (nondisc server)
  • filemaker2.dartmouth.edu (disc level server)
  • filemaker3.dartmouth.edu (disc level server)

How do I get access to FileMaker?

• You must have a DAP enrolled device and a hosted database
  • If you are not using a hosted database, you must purchase FileMaker through Claris or a reseller. 
• Submit a request to Service Desk 

Who supports FileMaker?

• Service Desk
  • Tier 1 support
    • addition of roles to accounts
    • assisting with the setup of the databases and creation of AD groups
• Client Solutions Engineering
  • manual installs for Geisel Medical School
  • Any other escalations

I have a question about FileMaker

• Search Claris and FileMaker Pro Help
• Search Claris Community Support
• Use Google to check for an answer

I need to submit a ticket about FileMaker

• Submit a Request for Help (need more information or help)
• Report a Problem (report that something is not working for you or is broken)