A slim version of a ticket that only includes basic information.
| Name | Type | Nullable? | Summary |
|---|---|---|---|
| ID | Int32 | The ID of the ticket. | |
| Title | String | The title of the ticket. | |
| AppID | Int32 | The ID of the ticketing application associated with the ticket. | |
| AppName | String | The name of the ticketing application associated with the ticket. | |
| ClassificationID | Int32 | The ID of the classification associated with the ticket. | |
| ClassificationName | String | The name of the classification associated with the ticket. | |
| StatusID | Int32 | The ID of the status associated with the ticket. | |
| StatusName | String | The name of the status associated with the ticket. | |
| AccountID | Int32 | The ID of the account/department associated with the ticket. | |
| AccountName | String | The name of the account/department associated with the ticket. | |
| TypeCategoryID | Int32 | The ID of the category associated with the ticket's type. | |
| TypeCategoryName | String | The name of the category associated with the ticket's type. | |
| TypeID | Int32 | The ID of the type associated with the ticket. | |
| TypeName | String | The name of the type associated with the ticket. | |
| CreatedUid | Guid | The UID of the user who created the ticket. | |
| CreatedDate | DateTime | The created date of the ticket. | |
| CreatedFullName | String | The full name of the user who created the ticket. | |
| ModifiedUid | Guid | The UID of the user who last modified the ticket. | |
| ModifiedDate | DateTime | The last modified date of the ticket. | |
| ModifiedFullName | String | The full name of the user who last modified the ticket. | |
| ContactUid | Guid | This field is nullable. | The UID of the user who requested the ticket. |
| ContactFullName | String | This field is nullable. | The full name of the user who requested the ticket. |
| StartDate | DateTime | This field is nullable. | The start date of the ticket. |
| EndDate | DateTime | This field is nullable. | The end date of the ticket. |
| RespondByDate | DateTime | This field is nullable. | The "Respond By" deadline for the SLA associated with the ticket. |
| ResolveByDate | DateTime | This field is nullable. | The "Resolve By" deadline for the SLA associated with the ticket. |
| GoesOffHoldDate | DateTime | This field is nullable. | The "Goes Off Hold" of the ticket. |
| IsArchived | Boolean | The archived status of the ticket. | |
| PriorityID | Int32 | The ID of the priority associated with the ticket. | |
| PriorityName | String | This field is nullable. | The name of the priority associated with the ticket. |
| LocationID | Int32 | The ID of the location associated with the ticket. | |
| LocationName | String | This field is nullable. | The name of the location associated with the ticket. |
| LocationRoomID | Int32 | The ID of the location room associated with the ticket. | |
| LocationRoomName | String | This field is nullable. | The name of the location room associated with the ticket. |