GlobalProtect: install error - "The code execution cannot proceed because mfc120.dll was not found"

GlobalProtect install does not complete. Generates the following error - "The code execution cannot proceed because mfc120.dll was not found." GlobalProtect requires Microsoft Visual C++ 2013. Follow these directions to install Microsoft Visual C++ 2013 and then install GlobalProtect. 

Step-by-Step

Install Microsoft visual C++ 2013 redistributable (x64) – 12.0.30501.

  1. Two options to install Microsoft visual C++ 2013::
    1. Download the dll installer
    2. In Windows File Explorer open - C:\Program Files\Palo Alto Networks\GlobalProtect
    • Select and install either vcredist_x64 (Windows 64-bit) or vcredist_x86 (Windows 32-bit).
  2. Uninstall GlobalProtect.
  3. Restart computer.
  4. Install GlobalProtect

 

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Details

Article ID: 75174
Created
Fri 4/5/19 4:30 PM
Modified
Fri 7/26/19 10:36 AM