Elgato Turbo 264 HD utility prompting for external hardware when not required

Tags Elgato

Issue

When attempting to use the Elgato Turbo H264 HD utility to compress raw Quicktime video the application is prompting to keep the Elgato dongle plugged into the computer. 

Environment

This article applies to Mac OS

Cause

Version 1.0 of this utility required that the original Elgato hardware be plugged in to function. 

Resolution

By downloading the 1.23 version of the software the user should be able to utilize this utility without the need to have the Elgato hardware installed. It will take advantage of the native H264 encoding.

The utility can be found here.

https://help.elgato.com/customer/en/portal/articles/2768350-turbo-264-hd-1-2-3-software-link

 

 

 

 

See Related Articles to the right for more information.

Details

Article ID: 73805
Created
Thu 3/14/19 4:17 PM
Modified
Tue 9/10/19 5:12 PM

Files (1)

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3/14/2019 4:17:53 PM