Cannot create/manage rules while using Outlook

Issue

When you click Rules > Manage Rules & Alerts the following error occurs:

Outlook Error: "The operation failed because of a registry or installation problem. Restart Outlook and try again. If the problem persists, reinstall." when selecting Manage Rules & Alerts

The issue may occur after installing the following subscription updates and subsequent versions:

Environment

This article applies to Windows Outlook Application when the user is attempting to create or manage rules. 

Cause

After a recent Microsoft update users who try to create or manage rules in Outlook receive the error.

Resolution

Reinstalling the client does not fix the issue. This issue is fixed in Monthly Channel Version 1812 (Build 11126.20196) and higher. To check which version, open Outlook and choose File > Office Account > About Outlook 

If you're on an earlier build than stated above, you will need to wait until the next channel update: February 12th, 2019

 

Please follow this link for more information.

Outlook Error: "Operation Failed..."

 

 

This article has not yet been validated.

Details

Article ID: 70496
Created
Mon 1/21/19 8:12 AM
Modified
Mon 1/21/19 2:36 PM