Internet Mail popup won't go away even when I hit cancel

Issue

Mail pop up keeps popping up with my email without @dartmouth.edu and asking for a password.

 

Environment

This article applies to Windows 10

Cause

A mail account got created in Windows mail but switched the @dartmouth.edu to @mail.me.com.

Resolution

Remove the account

  1. In Outlook on file
  2. Click Account Settings, then choose Account Settings
  3. Under email, delet the account that has your email address WITHOUT the @dartmouth.edu
  4. Click Close.

 

 

 

 

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Details

Article ID: 70451
Created
Fri 1/18/19 1:42 PM