Folders missing in Outlook Web

Issue

Folders that were visible in Outlook Web in O365 are no longer visible.

Environment

O365 via BWA.dartmouth.edu

Resolution

There is an arrow to the left of the mailbox name in BWA.  If clicked it can compress all the folders under the mailbox name so they are not visible.  Clicking again will expand the mailbox to reveal all the folders.

 

 

 

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Details

Article ID: 69988
Created
Thu 1/10/19 3:25 PM
Modified
Tue 9/10/19 9:00 AM