Title IX OnLine Training from LawRoom

Dartmouth has contracted with a company named LawRoom to provide mandated Title IX training for faculty and staff. Emails are sent from LawRoom (EverFi) to the designated employees with information about how to access this training. If you run into issues with this training, see the information below. 

 ​System​ ​Requirements:

  • Any​ ​major​ ​web​ ​browser​ ​released​ ​within​ ​the​ ​previous​ ​year.​ ​​ ​Some browsers​ ​may​ ​require​ ​Adobe​ ​Flash​ ​for​ ​multimedia​ ​content.
  • Browsers:​ ​Chrome​ ​(latest​ ​version),​ ​Firefox​ ​(latest​ ​version),​ ​Safari​ ​(latest​ ​version),​ ​Internet Explorer​ ​11+
  • Tablets:​ ​​iOS​ ​version​ ​9.3​ ​or​ ​later​ ​running​ ​on​ ​iPad​ ​2​ ​or​ ​later 
  • Smartphones:​ ​not​ ​supported
  • Screen​ ​Readers:​ ​Firefox/NVDA​ ​Mac/VoiceOver

Resolve​ ​Most​ ​Issues​ ​With​ ​These​ ​Four​ ​Suggestions:

  • Update​ ​your​ ​web browser to the latest version.
  • Try a different web browser:​​ ​use​ ​Chrome​ ​or​ ​Firefox​ ​when​ ​you​ ​can​ ​instead​ ​of​ ​Internet​ ​Explorer
  • Clear​ ​your​ ​browser's cache
  • If​ ​you​ ​seem​ ​stuck,​ ​your​ ​screen​ ​may​ ​be​ ​zoomed​ ​in​ ​too​ ​much​ ​causing​ ​you​ ​to​ ​miss​ ​a​ ​prompt​ ​or navigation​ ​button.​ ​To​ ​​zoom​ ​out​ ​​on​ ​a​ ​PC​ ​or​ ​Chromebook,​ ​press CTRL and ​0​ ​(zero),​ ​and​ ​on​ ​a​ ​Mac press Command​ and ​0​ ​(zero).

Additional​ ​Troubleshooting​ ​Options:

  • Close​ ​all​ ​other​ ​applications​ ​and​ ​tabs​ ​(i.e.​ ​iTunes,​ ​Facebook,​ ​YouTube,​ ​etc.)
  • Use Full​ ​Screen​ ​mode:​ ​​Windows​,​ ​press​ ​F11​;​ ​​Mac​,​ ​click​ ​View​ ​menu​ ​on​ ​the​ ​browser​ ​menu​ ​and select​ ​Full​ ​Screen;​ ​​Chromebook​,​ ​press​ ​F4.
  • Disable​ ​all​ ​pop-up​ ​blockers​ ​and​ ​3rd​ ​party​ ​toolbars
  • Enable​ ​3rd​ ​party​ ​cookies
  • Ensure​ ​pop- ​ups​ ​are​ ​allowed​ ​for​ ​our​ ​websites​ ​(​www.lawroom.com​​ ​and​ ​​www.campusclarity.com​)
  • Restart​ ​the​ ​computer
  • If​ ​on​ ​a​ ​wireless​ ​connection,​ ​try​ ​a​ ​wired​ ​connection
  • Try​ ​accessing​ ​the​ ​course​ ​from​ ​a​ ​different​ ​Internet​ ​connection​ ​(computer​ ​lab,​ ​library,​ ​home​ ​etc.)
  • Try​ ​accessing​ ​at​ ​a​ ​different​ ​time​ ​of​ ​day​ ​(i.e.​ ​morning)

Still​ ​Need​ ​Help?

  • Visit​ ​our​ ​24/7​ ​technical​ ​support​ ​center​ ​to​ ​speak​ ​or​ ​chat​ ​with​ ​a​ ​live​ ​agent​ ​or​ ​to​ ​submit​ ​a​ ​ticket.​ ​Click​ ​the Help​ ​link​ ​in​ ​our​ ​course​ ​to​ ​access​ ​this​ ​site​ ​or​ ​go​ ​directly​ ​there​ ​via​ ​the​ ​following​ ​links:

Details

Article ID: 67924
Created
Thu 11/29/18 12:58 PM
Modified
Fri 1/11/19 10:12 AM