Konica Minolta Supplies

Step-by-Step

To order additional toner, staples, waste toner cartridge, etc. for your Konica Minolta device:

1. Log into MyKMBS.com. If you don't have a MyKMBS account, contact your department's administrator. S/he should have an account and be able to create one for you, or order the supplies themselves.
2. From the printer, look for the Konica Minolta printer sticker on the front of the printer.  Above the bar code, write down the Printer ID.  It will be 8 numbers in 2 groups of 4 numbers.
3. In the 'Search for a Device' field, enter the Printer ID *without any spaces*.  Enter the 8 numbers, and press the Enter or Return key on your keyboard.
4. The specific printer will appear in the window. Click the printer to select it.
5. Click Order Supplies.
6. The Select Supplies window will appear with options for the quantity of printer toner you can order.
7. Specify the quantity of each supply (Toner cartridges, and/or Waste Toner Bottles in the Additional Supplies window) you want, then click NEXT.
   1. NOTE: If you actually need a cartridge, but are not offered the option to order it, call the Toll Free number for Global Client Services: 800-456-5664 to work with Konica-Minolta for placing your order.
8. The name and address to which the supplies will be sent appears. If this is a GreenPrint order, please put FOR GREENPRINT, 178J Berry in the Special Instructions window. If the address is correct, click NEXT. If it is inaccurate, click Options Select From List to enter the delivery street address and update the address as appropriate.  click Add then Return to return to the order screen. Click NEXT.
9. A summary of the order will appear. Review it and then Click Place Order.
10. You will receive an email from extranet@kmbs.konicaminolta.us with the Confirmation of your supply order.

To return an empty Konica-Minolta toner cartridge or waste toner cartridge, you need to have an account with Clean Planet. Clean Planet is only for Konica-Minolta branded consumables.

1. Log into https://myctlportal.com/konica-minolta
2. Follow the instructions on the website to create a new customer ID.
3. Once you have your Clean Planet ID, from their website, enter your Customer ID and Zip Code then click Login.
4. Follow the directions on the page for the Clean Planet program that is best for your department: the "Create your Own Clean Planet Box" program or the "Box Program" option.
5. If you need help with determining the best program for your office, please call 855-453-2784 for assistance.