My Favorite Services (178)
Report an audio visual problem experienced in a an A&S classroom.
Request this service to schedule training with ITC on how to use audio visual equipment in a classroom.
ITC, Classroom Technology Services (Class Tech) provides in-room audio visual support in central booked / non-central classrooms to assist the faculty with technical and logistical aspects of technology for A&S courses.
Request a Shared Device License for Adobe Creative Cloud.
Dartmouth provides alumni and volunteers with help accessing online resources. The Alumni Help Desk will assist alumni with logging in and using the applications available to alumni.
AWS is a cloud computing platform provided to the campus. ITC manages the enterprise agreement with Amazon for these services and supports platform access.
A business associate agreement (BAA) has also been negotiated to support HIPAA workloads.
Obtain approvals/assignment of requested scope
Workspace Owners and Admins can request to have their workspace archived when they no longer need to use it.
Information, Technology & Consulting's (ITC) One Dartmouth AV (1DAV) team can assist you with AV and digital signage solutions that will meet your teaching or business need.
Information, Technology & Consulting's (ITC) One Dartmouth AV (1DAV) team can assist you with AV solutions that will meet your teaching or business need.
General Service Request for the Axiom Elite application platform
Use this service to submit a Biomedical Informatics help ticket.
This service is available for departments and staff to consult with ITC regarding technology and budget planning for their space.
Use this service if you need a change made to multiple accounts or need to request multiple accounts created
ITC can provide a call center or dial plan to a department that would like automated call routing with multiple prompts and menus.
Submit a ticket for any campus facilities and administrative systems issues or requests
Departments request canvas access for doing administrative trainings or faculty sandboxes.
Create a limited use account for Guest access to Canvas
The following links are useful starting points for undergraduates to explore opportunities available to them.
Classroom capture is a service that enables you to capture and distribute a recording of your class meeting to your students through Canvas.
Do you need access to your Echo360 Classroom Capture recordings? Submit a request to have your Echo360 recordings (that have been transferred to Panopto) to be unarchived.
Use this service to request repairs, both for equipment drop-offs at the repair shop, and to request pickup/delivery services (pickup/delivery available for staff/faculty only).
Use this service for quote and order requests of equipment or configurations of equipment not available on the storefront.
Host a conference call with up to one hundred attendees
CrashPlan is an automated, continuous, cloud-based back up and data recovery service for desktop and laptop devices.
Use this to place a request for the CS Technology Services group. They work with Planon, Radio, Lenel, Honeywell, Johnson, and other Campus Services systems.
Submit questions about available data, approved use of data, data accessing requirements, data suppression questions, and data purchase costs.
Submit requests to move information on and off of the DAC Information Systems.
Submit questions about starting new projects, processes for project renewals, amendments, adding new years of data, and expirations, as well as working with ResDAC and CMS.
Submit questions about other inquires that do not fall into above categories.
Submit questions about adding, removing, and updating project staff members, request a sponsored account, and change of an institution.
Submit study aims & objectives, funding & user information, and an analytic memo for DAC review.
Request a Dartmouth Technology Orientation for a new employee.
All equipment purchased by Dartmouth funding must comply with Dartmouth Information Security policy and Dartmouth Information Technology policy to ensure that the user is securing the device adequately and maintaining operating system and client updates.
Information, Technology and Consulting data centers centrally host research, teaching, and administrative systems and data.
Request a new database (for MySQL, Postgres, SQL Server), a new database schema (Oracle), or an export/import of data.
Computer upgrade program for tenure/ tenure track Faculty.
This service is to request equipment needed to support critical business processes for a Department
The Device Assurance Program (DAP) ensures that participating computers (Mac and Windows) are automatically kept up to date and protected against known and emerging security threats, and more easily and quickly serviced. DAP eliminates the hassles and worries associated with sorting through software and security updates and ensures that users taking advantage of the program are always up to date. All Dartmouth-owned computers are enrolled in DAP.
Device Configuration Services provides support to customers interested in utilizing ITC client computer configuration tools
Information, Technology & Consulting's (ITC) One Dartmouth AV (1DAV) team can assist you with digital signage solutions that will meet your teaching or business need.
Request for help with upgrading your email client (Outlook, MacMail, Thunderbird, Android OS Mail clients, etc)
Services related to recently departed employee technology
Video recording of campus events and public lectures.
Upon leaving Dartmouth, your account on host.dartmouth.edu will be scheduled for deletion. This service outlines your options. Required information is marked with a red asterisk (*).
The research computing department is undergoing transformation to become the Research Information, Technology and Consulting organization. As part of the transformation, critical information will be directed to the new Dartmouth Services site.
We provide systems support for GIS Software and GIS/geospatial related projects. Visit the GIS website.
Submit a ticket here if you have questions or issues in the GoPhish Tournament. These will be routed to a team that can assist.
GreenPrint refund requests are allowed when there is an error or problem with your job in Greenprint, but not when you printed something that you didn't want.
Request more paper or toner for a GreenPrint printer.
Fill out a short form to request help or information when you don't have a Dartmouth account or can't sign in.
Request support for a computer problem
Submit this Service Request if you need help accessing Panopto, or if you need assistance with using Panopto functionality.
Fill out a short form to request help with something that's not working for you. Sign-in required.
Institutional Reporting and Analysis (OBIEE), Data Warehouse
This service enables Dartmouth staff and faculty to engage ITC in a quick review of technology plans for a particular solution for themselves, their department, or the institution.
Dartmouth’s WordPress platform designed specifically for teaching, learning, and research.
Use this service to request renting the laptop cart which includes up to twenty Windows laptops.
Rental Laptops are available for $10 per day.
Request for your Dartmouth Dropbox account be removed from the Team.
Granting agencies often seek institutional commitment to proposed research in grant applications. The Research ITC group facilitates this effort.
Submit a ticket with the Library Tech Coordinator.
Data management, computation and software for life sciences projects.
LinkedIn Learning provides online training options to supplement course work and skill sets for the Dartmouth community.
http://lil.dartmouth.edu
This service is for those Dartmouth students, faculty, and staff who have created Dropbox accounts using email accounts other than their Dartmouth primary email and wish to merge that with the Dartmouth Dropbox account.
This service allows equipment managers to modify the Owner associated with an Asset.
Use this form to submit a request for networking services.
Access to OBIEE objects not provided via the OnBase Forms
Provide feedback for the One Dartmouth AV service and solutions.
Database Services ensures that customer databases are protected and monitored by establishing backup and recovery procedures, providing a secure database environment, and monitoring database performance.
Multi-function devices or desktop printers are available to members of the Dartmouth community.
Use this service to request a fax number for your department to use to send outgoing faxes via email rather than needing a fax machine and analog phone line.
We help you convert sequential programs to run in parallel
General Service Request for the Planon application platform
Request to move a printer from one portion of the network to another.
Update your computer to add or remove a printer that is on the Dartmouth network.
Complete video production from planning, shooting, editing and distribution.
To provide feedback regarding your experience using the application or service.
Prepare your computer to be used when it no longer connects to Dartmouth's network
Welcome to RaDar, the centralized ordering system for shared resources. Please select the shared resource to view and purchase services and products offered by the resource
Applications include Grants, IRB, COI, HUB and CMR/eSirius.
Please use this service to submit a repair request if you are a student who is currently remote/off-campus.
Renew a sponsored, departmental, organizational or service account
Telecommunication/Phone Issues
If you are having a problem with VPN or GlobalProtect, please report the problem here.
Report a problem with an application, database, server, or software infrastructure component
Submitting this form will automatically create a ticket to report Zoom Bombing to the Service Desk.
Submitting this form will automatically create a ticket to report a Compromised Account to the Service Desk.
Submitting this form will automatically create a ticket to report a Duo MFA Attack to the Service Desk.
Request an Office 365 Distribution List or a Listserv List.
As a Faculty member, you can create a Slack workspace for your course directly from your Canvas course page!
Request a sponsored, departmental, organizational or service account
Room or resource calendar, Vacation or other shared calendar
Request a new Sponsored Account for Research Purposes
Authorized individuals may request access to their Dartmouth student organization account
Work with ITC staff to determine the best tools for you to use to collaborate with others - both at Dartmouth and external. This includes file storage options, communications, and group collaboration tools.
If you need assistance with a current Web Services' supported-site, please fill out the associated form. This includes training requests and questions about website content, site structure, analytics, and accessibility.
Request the creation/installation, reconfiguration, or general assistance for a new application, database, server, or software infrastructure component.
Request learning design and educational technology support consultation.
Request New API Or A Modification Of An Existing API
Use this form to request a service account for API integration.
As a Faculty member, you can create a Slack workspace for your course directly from your Canvas course page!
This service is used to request new or to replace existing desktop or laptop devices within the Dartmouth Equipment Program (including CAP).
Request an add/move/change for your telephone, activation of a new voicemail account or reset voicemail password.
Request a license to install the full client version of Microsoft Project, Microsoft Visio, and Adobe Creative Cloud.
This form can be used to request a storage increase beyond the default 1GB quota for web hosting accounts on host.dartmouth.edu.
If you need training on a standard application, ITC can provide hands-on training.
This service is for those Dartmouth students, faculty, and staff who have created Dropbox accounts using email accounts other than their Dartmouth primary email and wish to merge that with the Dartmouth Dropbox account.
Request Access or removal of access to Dartmouth Services that are restricted
Researchers at Dartmouth are entitled to access a foundation of computational resources at no cost.
Stay current with news and announcements by subscribing to various news-lists of interest.
DHMC Employees working in Dartmouth labs will need a NetID to access Research Return-to-Work web forms and applications.
Request a Risk or Compliance Assessment
Systems Infrastructure and Networking will provide service for designing, provisioning, hosting and administration of physical, virtual, and AWS cloud server infrastructure.
Set up access to a department printer address book.
Integrate an application with Dartmouth SAML provider.
This service is for the purpose of requesting that a Slack workspace owned by a Dartmouth faculty or staff member be migrated to the Dartmouth Slack Enterprise Grid.
Currently this is just used for an email monitor (sponsored.projects@dartmouth.edu) to create tickets (not from the client portal).
Request new static IP addresses or modify existing records
Storage offerings including block, NFS, and SMB storage protocols.
Dartmouth Students submit a request for technology help here
Submit a ticket for any student and faculty administrative systems issues or requests
Submit details of the project, user information, and reason for request for the committee to review.
ITC, Classroom Technology Services (Class Tech) offer self-serve and staff assisted technology services for business meetings and campus events.
Research Computing helps you learn how to use research software and systems through our live training sessions and online classes.
Get information about which applications have dependencies on IE and what users are still using IE. We need to let them know that they should move to a different browser.
For more information see https://services.dartmouth.edu/TDClient/1806/Po...
Use this service to request an unlock of a web form that uploads to OnBase
Video recording of campus events, public lectures and performances.
Website and hosting requests for administrative offices, academic departments, centers, institutes, programs, faculty, and students.
Please send an email to research.computing@dartmouth.edu or call (603) 646-8936. Someone from the department will respond promptly and help you.
Hardwired network connections in residence halls, offices, or other locations.
Learn more about the do-it-yourself web publishing platform for Dartmouth faculty, students, and staff.
Your account is scheduled for deletion. This service allows you to exercise your options. Required information is marked with a red asterisk (*).
Your web site requires migration or deletion. This service allows you to exercise your options. Required information is marked with a red asterisk (*).
You may enter up to 2 sites to be migrated on this form. If you have more than 2 sites to migrate, please complete additional requests.
Use this service to request on-campus Zoom training for your department or in your assigned classroom.
Obtain skills using Zoom for your remote class meetings. Click on this service to learn more.
Zoom Webinar is used for web-based meetings with view-only attendees (not interactive) with queued Q&A submissions. Dartmouth has a variety of webinar sizes (attendees) available: 500, *1,000, *3,000, *5,000. (*Very limited quantities).
For more about Zoom Webinars and Large Meetings: https://services.dartmouth.edu/TDClient/1806/Po...