Body
Issue
External monitors are not displaying anything when laptop lid is open.
Environment
This article applies to a setup with a Dell Latitude, a D6000 dock and two external displays.
Cause
Root cause is unknown, however when selecting each display in 'Display Settings' and checking the drop down menu under Multiple Displays the value says 'Disconnect this Display'.
Resolution
Ensure that when the Lid is open that the Multiple Displays drop down in 'Display Settings' says 'Extend these displays' and NOT 'Disconnect this Display'.
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