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Connect to a Konica Minolta web interface page to check job history for errors before contacting Help Desk.
Step-by-Step
- Open a browser, enter Konica Minolta MFD host name, e.g. host_name.dartmouth.edu.
- Unsecured website alerts and warnings pop-up will open, confirm security exception, acknowledge risks, click continue.
- Konica Minolta MFD public web interface opens.
- Click Job tab.
- Click Job History tab. Job History will show last 100 jobs, including Print, Fax TX, Scan TX jobs.
- Next to Communication Type/Line, select appropriate type, e.g. Fax TX.
- Jobs report opens in a chart window.
- Select job no. to open details window.
- Error code displays in bottom row.
- Quit browser tab.
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