Recall or replace an email that you sent

Summary

If you forgot to include an attachment to an email, you can recall it, and replace it with an email that includes the attachment.

Body

An email recall will go out to a recipients mailbox and retrieve a message from their mailbox if they have not opened it. This may be a useful function for you if you accidentally sent an email to an un-intended recipient. You can also choose to recall and replace a sent email. For example, if you forgot to include an attachment to an email, you can recall it, and replace it with an email that includes the attachment. 

Important: This function will only work if if the recipient is somebody with a Dartmouth email, and does not have their mailbox set to forward to a different email, such as a Gmail account. You can also choose to be notified on whether the recall was successful or if it failed.

Note: ITC encourages you to follow up with an un-intended recipient if an email you sent contains sensitive information.

Please visit the Microsoft article below which offers more information on how to use this function.

https://support.office.com/en-us/article/recall-or-replace-an-email-message-that-you-sent-35027f88-d655-4554-b4f8-6c0729a723a0

 

Details

Details

Article ID: 73609
Created
Tue 3/12/19 10:43 AM
Modified
Tue 1/28/25 1:58 PM