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OnBase will undergo a minor version upgrade on July 23, 2026 from 5pm-10pm. This upgrade will address the problem causing Unity Client to crash randomly when viewing documents or using Workflow. OnBase services and applications will be unavailable at this time.
The upgraded version of Unity Client, version 24.1.42.1000, will be automatically rolled out to all users on the morning of July 24, 2026 through the Dartmouth Software Center. Users will need to connect to GlobalProtect to allow the upgraded version to be automatically installed.
Users wishing to speed up their installation by triggering it manually may go to Dartmouth Software Center and find OnBase Unity Client in the listed applications. On the page for Unity Client, clicking the Install button will run the installation. Please be sure that you have the updated version 24.1.42.1000. If your Dartmouth Software Center is displaying version 24.1.5.1000, your Dartmouth Software Center is not yet synced. Please connect to GlobalProtect to ensure that Dartmouth Software Center can sync, close out Dartmouth Software Center, and try again in a few minutes. The new version will only be available starting on July 24.