Dell Pro Thunderbolt 4 Smart Dock (SD25TB4) Issues

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Updating your dock's firmware may resolve common issues such as displays not being detected or the laptop hanging on the shut down/boot screens.

Download the Firmware Update Utility from https://www.dell.com/support/product-details/en-us/product/dell-pro-sd25tb4-dock/drivers

Run the utility while your dock is connected. Follow the prompts to check for and install updates.

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Article ID: 168668
Created
Thu 9/11/25 9:14 AM