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Maintenance Window:
Start: Saturday, December 2, 2023, at 6:00 AM
End: Sunday, December 3, 2023, at 6:00 PM
Affected Service:
Ourfiles - On-Premises File Storage System
This includes but may not be limited to:
athens
cairo-dfac
castries
caveman
central-finctr
ddss
diamondp
football
hood
inverness
ja-ex-doc
lima
madrid
of-advance
of-a-s
of-cpf
of-dcad
of-dean-college
of-finance-admin
of-gsm
of-joint
of-president
of-provost
oir
Details:
Please be advised that the Ourfiles service will be undergoing scheduled maintenance during the above-stated window. This essential maintenance is part of our commitment to ensuring the reliability and security of our services.
Impact:
Access to Ourfiles will be unavailable during this time. We encourage users to complete any file storage or retrieval tasks before the start of the maintenance window.
Post-Maintenance Guidance:
Following the completion of the maintenance, if you experience any issues with file access, we recommend restarting your device as an initial troubleshooting step. Should problems persist, please reach out for support.
Support Contact:
For assistance, please submit a ticket through our support portal or contact us at (603) 646-2999.
Updates:
We will provide updates on the progress of the maintenance on this page. We thank you for your patience and understanding during this service interruption.
We apologize for any inconvenience this may cause and appreciate your cooperation.