Configuring Apple iOS Mail

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Please know Microsoft Outlook is the recommended and supported email client for iOS at Dartmouth. Please go here to setup your Outlook App: https://services.dartmouth.edu/TDClient/1806/Portal/KB/ArticleDet?ID=64521

You can always access your Dartmouth email and calendar by using bwa.dartmouth.edu from any supported web browser. However, if you still need to add your email to Apple Mail, follow these are the steps:

Quick Link:
Adding your account to iOS
Remove your account

Adding your Dartmouth account to iOS

  1. Open 'Settings'

  2. Scroll down to select Mail

  3. Select ‘Accounts

  4. Select ‘Add Account’ You will be presented with a list of mail services.

  5. Select Microsoft Exchange. You will be presented with two fields. ‘Email’ and ‘Description

  6. Enter your ‘NETID@dartmouth.edu’ in the Email field. In the Description you can rename it something more descriptive (i.e. Dartmouth Email).

  7. Select ‘Next' in the top right corner. You will be presented with a pop up that says ‘Sign in to your Dartmouth.edu Exchange account using Microsoft?’ with two options ‘Configure Manually’ or ‘Sign in’. Select ‘Sign in’ and you should be presented with the Dartmouth single Sign on page.

  8. Log in using Duo.

  9. Once you have logged in you will be presented with options for what items you would like to sync. (Mail, Contacts, Calendars, Reminders and Notes). You can toggle off any items you are not interested in syncing. Once done select Save in the top right. You settings should be saved and you will see the Dartmouth account listed with any others you have on your device.

  10. From there you can open up Apple Mail and your inbox should start syncing mail.

Additional notes

  • You may notice when opening the native Apple Calendar app that any shared calendars will be enabled. You will need to deselect any that you do not want see.

Remove Account from Apple iOS

  1. Open settings

  2. Scroll down to select 'Mail'

  3. Select 'accounts', you should see a list of accounts you have setup on your device.

  4. Select your 'Dartmouth Mail account' (this might say ‘Exchange’ if you didn’t name the account originally).

  5. Scroll to the bottom and select ‘Delete Account’. A message will pop letting you know that by doing this it will also remove all contacts, notes, reminders and calendars from your iPhone (if you chose to sync these items originally).

    (NOTE: The objects being deleted are objects related to your Dartmouth account and not your personal accounts)

    Confirm the deletion and the account will be removed from the device. This could take several minutes (maybe more!) to complete.


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Details

Details

Article ID: 141695
Created
Thu 2/24/22 12:55 PM
Modified
Mon 10/2/23 5:03 PM