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For Mac OS: https://support.apple.com/en-us/HT202663#report
Option-Click the Wi-Fi icon in the menu bar. Click Create Diagnostics Report.
Get the report file from /var/tmp/WirelessDiagnostics
For Windows 10: https://support.microsoft.com/en-us/windows/analyze-the-wireless-network-report-76da0daa-1db2-6049-d154-7bb679eb03ed
Open a Command Prompt as Administrator and run " netsh wlan show wlanreport "
Get the report file from "C:\ProgramData\Microsoft\Windows\WlanReport\wlan-report-latest.html"
Be sure to provide the HTML file. Do not print or otherwise convert to a PDF or other format.