Slack Quick Reference Guide and Best Practices

Table of Contents

Slack Quick Reference Guide

  • Top 5 tips for getting started in Slack, click here.

Slack Basic Terminology

  • Workspaces - A Slack workspace is a shared hub made up of channels where team members can communicate and work together. A workspace has its own administrators and permission settings, and its own members, channels, and apps to enable a large group of people to collaborate long term.

  • Channels - In Slack, teamwork and communication happen in channels. A channel has context-based conversations where groups of people can communicate, and interact with information related to a common topic (e.g., project, course, department). These can be public or private, and can be within workspace or shared across multiple (Org. Channels).

  • Channel Name - Provides first-glance insight into what conversation is contained in the channel.

  • Direct Massages (DM) - 1:1 conversation with teammates, or conversations of up to 8 people in more 1-off topics.These “DMs” are visible to individual users across the Dartmouth Enterprise Grid.

  • Search - Enter search words here to search all of the information that has been shared publicly within your Slack Grid. This includes all public channels in the workspaces you are a member of, as well as the private channels and direct messages you participate in.

Slack Best Practices

  • Thread (adding or continuing a conversation) vs. Post (starting a conversation) - This is especially important in channels with many participants because rather than each response coming through as an individual notification, threads ensure they are organized thematically by conversation and also prevents users from being pinged every time.

  • @Channel Usage: Message goes out to everyone in the channel - Use this feature sparingly as you are sending everyone a notification, regardless of time zone and whether or not they’re in the office.

  • Setting the Purpose - Members should create a channel’s purpose that is updated.

Slack Glossary


Article ID: 99275
Wed 2/26/20 10:48 AM
Fri 8/27/21 9:39 AM