Windows LPD Features Not Activated

Issue

When printing to GreenPrint the Pharos pop-up appears but the print job fails or the Pharos pop-up does not appear at all but is installed.

Environment

Windows 10

Cause

In order to connect to network printers, the computer needs to be configured with LPD features. This feature may not be enabled by default on some Windows computers.

Resolution

To enable the LPD features:

  1. Go to Control Panel
  2. Go to Programs
  3. Select "Turn Windows Features On and Off"
  4. Find "Print and Document Services" and expand
  5. Click to enable LPD Print Service and LPD Port Monitor
  6. Click Okay and let the computer find the features. The computer should apply the changes
  7. Click Close

 

 

 

See Related Articles to the right for more information.

 

 

Details

Article ID: 89568
Created
Thu 10/17/19 12:55 PM
Modified
Tue 11/12/19 10:34 AM