Internet Explorer 11 - removing saved passwords and credentials

You open a website and are logged in without a prompt to enter credentials. Passwords are saved from previous session. First check that you do not have a browser window open logged into another site with your credentials (e.g. BWA/Office365). Log out, close browser window, restart browser. Log into first site, if you are still not prompted for credentials, password may be saved. 

When you enter a username and password for Internet Explorer that it has not already stored for a website, it will ask if you want Internet Explorer to remember the password.

  • Click Not for this site on the pop-up menu.
  • This will set Internet Explorer not to prompt you to save this password for this site.

Internet Explorer 11 has a Manage Password or Web Credentials Manager. Follow directions to delete saved password.


  1. Open the Tools menu. (if Tools menu is not visible in Internet Explorer menu bar, right click on the menu bar and check "Menu Bar.")
  2. Select Internet Options.
  3. Click Content.
  4. Under AutoComplete, click Settings.
  5. Click Manage Passwords
  6. Click Web Credentials Manager
  7. Click the drop down arrow by the web site you want to remove the password.
  8. Click Remove.



Article ID: 70543
Tue 1/22/19 10:34 AM
Tue 11/12/19 10:11 AM