Can no longer print on Campus Networked Printer - from Wireless Connection

Can No Longer Print on Campus Networked Printer

Symptoms:

• You were able to print to a network printer before
• Other people can print to the printer
• You can see the printer on your machine but it is showing as offline or unavailable

Solution

• Check your network connection.
  • Windows - click on your network connection bottom right in the task bar
    • look on the top of the list.  Make sure it is on Eduroam and it says connected.
      • If not click on eduroam and reconnect it using your netid@dartmouth.edu and your password.
  • Mac - click on the wireless icon at the top of the desktop on the right
    • Make sure it is on Eduroam and it has a checkmark by it.
      • If not click on eduroam and reconnect it using your netid@dartmouth.edu