Installing GreenPrint for Macintosh


  1. Download the GreenPrint-KM.pkg installer.
  2. Navigate to where the file was downloaded on your computer and double-click GreenPrint-KM.dmg.
  3. Open the GreenPrint-KM disk on the desktop.
  4. Double-click the Popup.pkg file to view the Install Pharos Popup Client installer
  5. The installer's welcome message appears. Click the Continue button twice.
  6. Click Install.
  7. Enter the administrator's password for your computer, then click Install Software.
  8. The GreenPrint-KM installation will run. Click Close when complete. We recommend restarting your Macintosh.

IMPORTANT: The first time you use the GreenPrint-KM system you are REQUIRED to swipe your ID through the card reader to activate your GreenPrint account. Trying to print with your Dartmouth NetID and password the first time will give you an error that a number is not associated with your ID card. If you get this error, simply log in by swiping your Dartmouth ID card. After the first time of logging into a GreenPrint printer you can use either your ID card or manually enter your Dartmouth NetID and password to release your job(s).

From now on, when you want to send a file to a GreenPrint-KM printer, be sure you are on the Eduroam wireless networks, connected to the ethernet network or are on the Dartmouth VPN and select GreenPrint-KM as the name of the printer you want to use, then click Print. A Pharos pop-up window will appear. Enter your Dartmouth NetID or the User Name on the GreenPrint Guest Card (available for purchase from the Library Circulation Desk) and password in the appropriate fields, and enter the name of the job you are trying to print. Click Print. This job will now appear in the list of print jobs available for release at any GreenPrint Release Station when you swipe your ID Card or enter your NetID/Guest Card User Name and password.

NOTE: If this process fails for any reason an alternate workaround is to email your document as an attachment to and follow the directions from the reply message. For more information see GreenPrint Mobile.

NOTE: Greenprint only prints US-letter sized pages (8.5" x 11"). Be sure your file is configured for US Letter, not US Legal, A4, B2, etc.

For information on the GreenPrint Release Station Locations, go to the following article Greenprint Public Printer Locations or go to the GreenPrint Locations Map.

If you want to print a duplex (double-sided) GreenPrint job, do nothing.  GreenPrint-KM defaults to duplex printing.

If you wish to print Single-Sided, and you have not set this up on your computer previously, do the following:

  1. Open an application's File menu - Print command (do not use Google Chrome or Adobe Acrobat for this).
  2. Select the GreenPrint-KM printer from the pop-down Printer menu.
  3. Click Show Details if present.
  4. Click and hold Copies & Pages if present. Select Printer Features. If Copies & Pages is not present, click the Application Name menu (Word, Excel, PowerPoint, etc.) and click Printer Features.
  5. In Feature Sets click General and select Finishing Options 1.
  6. In Print Type click 2-Sided and select 1-Sided.
  7. In the Presets pop-down menu click Default Settings and select Save Current Settings as Preset....
  8. In the Preset Name field enter GreenPrint Single-Sided or something similar.
  9. Leave Only this printer selected and click OK.
  10. Click Print and you should be prompted for your Dartmouth credentials and print job name. Click Cancel if you do not wish to print this document single-sided.
  11. To revert to the Default Duplex (2-sided) printing, in the Print dialog box, change Presets back to Default Settings.

Uninstall GreenPrint

Uninstall The GreenPrint Pharos Client

  1. On the Finder toolbar, click Go and select Computer from the drop down menu
  2. Select Macintosh HD
  3. Go into Library > Application Support > Pharos> Utilities
  4. Select all Pharos components to uninstall
  5. Continue to run through the Uninstaller until it is complete