Reinstall Windows

Tags wipe clean ash

The Windows operating system typically does not need to be reinstalled. However, there are instances in which the files needed to run Windows properly might have become corrupted:

  • The user has installed and removed applications numerous times and a file that is necessary has been deleted or has become corrupted.
  • A virus, worm, or trojan (malware) has infected important files so Windows cannot operate properly.
  • The computer will not boot from the hard drive.

There are several steps to try before reinstalling Windows. See https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options.

Due to the possibility of data loss, contact your department's IT support office before attempting to reinstall Windows, or any other operating system.

Details

Article ID: 64832
Created
Tue 10/9/18 12:25 PM
Modified
Mon 11/11/19 3:00 PM