Computer Assurance Program (CAP) - How to Join

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Departments at Dartmouth are encouraged to participate in the Computer Assurance Program (CAP).

  • Departments that join the program during the fiscal year need to request a permanent budget transfer of $350 for each Dell desktop, $525 for each Dell laptop, $610 for each Macintosh desktop, and $860 for each Macintosh laptop they want in the Computer Assurance Program. In addition to purchasing a new computer every three years, this money also helps to defray costs for the operating system upgrades, Device Assurance Program, licenses, and the support staff. The rates for departments joining in future years may change.
  • The cost to upgrade from a Windows desktop, that has been in the Computer Assurance Program, to a Windows laptop is a permanent budget transfer of $225.
  • The cost to upgrade from a Windows desktop that has been in the Computer Assurance Program to a Macintosh desktop is a permanent budget transfer of $310.
  • The cost to upgrade from a Windows laptop that has been in the Computer Assurance Program to a Macintosh laptop is a permanent budget transfer of $385.
  • Computer Assurance Program computers are standardized across all departments. If a department wants something other (such as additional RAM, or larger hard drive) than what is available in the Computer Assurance Program, they will need to provide additional funds to make the change. When the computer is due to be replaced, the upgraded components the department purchased the computer will become the possession of the Computer Assurance Program.
  • The department can purchase accessories (cables, adapters, monitors, docks, etc) outside the program and these will remain the property of the department.

Additional Fees:

  • Windows computers come with a four-year warranty that includes "Complete Care", so most repairs are covered, including accidental damage.
  • Macintosh computers come with a three-year warranty that includes accidental damage up to the initial value of the computer.
  • Repairs not covered by the warranty that are the result of normal operation are covered by the Computer Assurance Program.
  • Repairs not covered by the warranty and that are the result of inappropriate care by the department are the responsibility of the department.

For more information, contact Theresa Woodward in The Computer Store.

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Article ID: 64723
Created
Tue 10/9/18 12:23 PM
Modified
Mon 2/10/20 9:51 AM