ITC Service Desk - Support Teams

Article Contents

About Support Teams

Your ITC Service Desk Support Team is a dedicated group of IT professionals here to provide technology support and consulting services. Your Support Team is a first point of contact for Dartmouth technology questions and requests. As you work with this consistent small team over time, we'll learn about your technology and how we can help.

Your Support Team can consult with you on the use of Dartmouth-owned technology for academic or administrative purposes, advise on technology purchases, and serves as a point of referral to other appropriate ITC professionals.

Explore the other services your Support Team provides: Information, Technology and Consulting: Service Desk Support


Meet Our Support Teams

Birch Team: Nicole Hamilton, Jaime Cleek, Isaac Ramirez, Ryan Sokol

Elm Team: Rob Johnson, Lisa Smith, Nick Nunn, Caroline Prefontaine

Maple Team: Barbara Mellert, Andrew Knutsen, Kathy Drouin, Derek Chadsey

Ash Team: Comprised of student employees to provide student support


*Get in touch with your Support Team using the contact information below. Please do not email individual support staff directly, this will cause delays in our ability to follow-up and help.


Contact Your Support Team

Message Us

Submit a request and a member of your support team will follow up to share information or schedule an appointment. 

Request Help

Call us

To speak with someone immediately, you can reach the ITC Service Desk or our after hours support partner Vitalyst 24/7.


Toll-Free: 1.855.764.2485

Support Teams for Academic Departments and Programs

Department Support Team                                     
African and African-American Studies Maple
Anthropology Maple
Art History Elm
Asian Societies, Cultures, and Languages Elm
Biological Sciences Birch
Chemistry Birch
Classics Elm
Cognitive Science Elm
Comparative Literature Elm
Computer Science Birch
Earth Sciences Birch
Economics Maple
Education Maple
English Elm
Environmental Studies Birch
Film and Media Studies Elm
French and Italian Elm
Geography Birch
German Studies Elm
Government Maple
History Maple
Institute for Writing and Rhetoric Maple
Jewish Studies Elm
Latin American, Latino and Caribbean Studies Maple
Linguistics Elm
MALS Program Elm
Mathematics Birch
Middle Eastern Studies Elm
Music Elm
Native American Studies Maple
Philosophy Elm
Physics and Astronomy Birch
Psychological and Brain Sciences Maple
Quantitative Social Science Maple
Religion Elm
Russian Elm
Sociology Maple
Spanish and Portuguese Elm
Studio Art Elm
Theater Elm
Women's, Gender, and Sexuality Studies Maple

Support Teams for Administrative Departments

Department Support Team
A&S Graduate Division Birch
Academic Skills Birch
Access Services Birch
Accounting Elm
Acquisitions Services Birch
Administration and Provost Finance Center Elm
Admissions & Financial Aid Undergraduate Birch
Admissions Office Birch
Advancement Maple
Advancement Administration Maple
Advancement Business Operations Maple
Advancement Communications Maple
Alumni Admissions Ambassadors Maple
Alumni Leadership Maple
Alumni Records Office Maple
Analyst Services Maple
Apparatus Shop Birch
Application Infrastructure Birch
Arts & Sciences Electronics Shop Birch
Arts + Sciences Finance Center Elm
Athletic Administration Maple
Benefits Elm
Biomedical Libraries Birch
Book Arts Workshop Birch
Burke Stockroom Birch
Campus Billing and DartCard Svcs Birch
Campus Services Elm
Campus Services Administration Elm
Campus Services IT Systems Elm
Campus Services Operations Elm
Cataloging & Metadata Services Birch
Center for Professional Development Elm
Center for Techology and Behavioral Health Maple
Child Care Center Maple
Class Activities Maple
Class of 1953 Commons Birch
Classroom Technology Services Birch
Collis Center for Student Involvement Birch
Collis Dining Birch
Committee for the Protection of Human Subjects Elm
Communication and Web Management Birch
Communities Maple
Comp Medicine and Research Maple
Computing Security Birch
Computing Services Administration Birch
Computing Services Project Management Birch
Concessions Maple
Conferences and Events Maple
Controller's Office Elm
Corporate & Foundation Relations Maple
Counseling & Human Development Maple
Courtyard Cafe Elm
Creative Services Elm
CS Maintenance Services Birch
Custodial Services, Non-Dorm Elm
Custom Applications Group Birch
Dart Ctr Advancement of Learning Birch
Dartmouth Alumni Magazine Maple
Dartmouth Center for Social Impact Maple
Dartmouth College Athletic Department Facilities Administration Maple
Dartmouth College Broadcasting Birch
Dartmouth College Fund Maple
Dartmouth Entrepreneur Network Birch
Dartmouth for Life Office Maple
Dartmouth Print & Mail Services Birch
Dartmouth Skiway Maple
Dartmouth Student Group Health Plan Maple
Data Warehouse & Business Intelligence Birch
Database Administration Birch
DCAD Facilities Maple
Development and Academic Coordination Maple
Digital Library Technologies Group Birch
Digital Strategies Birch
Dining & Auxiliary Operations Birch
Dining Administration Birch
Dispatch / Patrol Maple
Division of Student Affairs Birch
Donor Engagement Maple
Editorial Services Elm
Educational Technologies Birch
Electrical Shop Elm
Electron Microscope Facility Birch
Electronics Shop, FOM Elm
Employee and Labor Relations Elm
Endowment Administration Elm
Engineering and Utilities Elm
Engineering Office Elm
Environmental Health and Safety Birch
Equipment Maintenance Shop Elm
Ethics Institute Maple
Facilities Operations & Management Elm
Family Giving Maple
Feldberg Library Elm
Finance and Administration Elm
Finance Systems Birch
Financial Aid Office Birch
Financial Reporting Elm
Fire Systems Maintenance Shop Elm
First-Year Student Enrichment Program Birch
Gift Planning Maple
Gift Recording Office Maple
Graduate Studies Birch
Grounds Services Elm
Hanover Country Club Birch
Health Services Maple
Health Services Administration Maple
Hood Education Elm
Hood Museum Administration/Operations Elm
Hood Museum Collections Elm
Hood Museum of Art Elm
Hood Museum Programs Elm
Hopkins Center Admin/Operations Elm
Hopkins Center for the Arts Elm
Human Resources Information Systems Elm
Human Resources Operations Elm
Humanities 1+2 Elm
Information Management Systems & New Media Maple
Infrastructure Services Birch
Institutional Animal Care and Use Committee Maple
Institutional Diversity and Equity Birch
Institutional Research Maple
Intercollegiate Administration Maple
Interdisciplinary Programs, Arts + Sciences Elm
Investment Office Elm
John Sloan Dickey Center Maple
Jones Media Center Birch
Judicial Affairs Maple
Kresge Library Birch
Leadership Giving Maple
Library Administration Birch
Library Digital Program Birch
Lifelong Learning Elm
Linguistics Elm
Mail and Delivery Services Elm
Masters of Health Care Delivery Science Program Birch
Media Production Group Birch
Media Relations Elm
Men's and Women's Intercollegiate Maple
Montgomery Endowment Maple
Morton Farm / Riding Center Maple
Native American Program Birch
Network Engineering Birch
Network Services Birch
Neukom Institute Birch
Novack Cafe Birch
Office of Budget and Planning Elm
Office of Communications Elm
Office of Entrepreneurship and Tech Transfer Birch
Office of General Counsel Elm
Office of Greek Life Birch
Office of Pluralism and Leadership Birch
Office of Sponsored Projects Administration Maple
Office of Visa and Immigration Services Elm
Organic Farm Birch
OSHER at Dartmouth Birch
Outdoor Programs Birch
Packaged Applications Birch
Paddock Music Library Elm
Payroll Office Elm
Physical Education / Administration Maple
Physical Education Club Sports Maple
Physical Education Operations Maple
Planning, Design & Construction Elm
Pre-Health Advising Maple
Preservation Services Birch
President, Emeritus Office (Pres) Elm
Presidential Initiatives and Principal Gifts Maple
President's Office Elm
Primary Care Maple
Procurement Services Elm
Professional Development Maple
Provost Office Administration Birch
Provost's Office Birch
Quantitative Social Science Maple
Real Estate Office Elm
Recognition and Stewardship Maple
Records Management Birch
Registrar's Office, Arts & Sciences Birch
Research & Prospect Management Maple
Research and Instruction Birch
Research Computing Birch
Residential Education Elm
Residential Life Elm
Residential Operations Elm
Risk Management Maple
Safety & Security Administration Maple
Sales Support Birch
School of Graduate and Advanced Studies Birch
Science Facilities Birch
Senior Vice President Advancement Office Maple
Service Management Office Birch
Special Collections Elm
Sports Information Maple
Sports Medicine Maple
Student Academic Support Services Birch
Student Accessibility Services Birch
Student Affairs Systems Technology Elm
Student Applications Birch
Student Life Birch
Student Wellness Center Birch
Sustainability Birch
Talent Acquisition Elm
Technician Services Birch
Technology Transfer Office Maple
The Arthur L Irving Institute for Energy and Society Birch
The Frank J Guarini Institute for International Education Elm
The Tucker Center Maple
Training and Development Elm
Training Services Maple
Transportation Services Birch
Undergraduate Advising and Research Maple
Undergraduate Deans' Office Birch
University Press of New England Elm
Vice President Development Office Maple
Vice President for Alumni Relations Maple
Vice President, Development Maple
Web & Academic Development Birch
Web Strategy & Design Birch
Woodlands Office Birch
Work Process Center Elm



Article ID: 114329
Thu 8/20/20 8:48 AM
Thu 6/3/21 3:29 PM