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Communication and Collaboration
Phones
1 - GoToConnect Landing Page
1 - GoToConnect Landing Page
Tags
phone
jive
GoToConnect
DartmouthRemoteReadiness
Table of Contents
What is GoToConnect?
How to get started
Resources
Troubleshooting
What is GoToConnect?
GoToConnect is Dartmouth's phone system vendor.
It is a full featured system providing voice connectivity both through physical handsets on desks as well as software options on computers and smart phones.
How to get started
Installing GoToConnect on a computer
Installing GoToConnect on a smart phone
Getting started with Poly desk phones
Getting started with Poly conference phones
Headsets
Resources
Online learning resources from the vendor, including many FAQs
Still having trouble?
Errors seen on first use
Frequently asked questions around problems
"Your call could not be connected"
Answering multiple lines on a software phone
Blocked area codes
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Details
Article ID:
102755
Created
Tue 3/24/20 1:45 PM
Modified
Fri 2/4/22 2:53 PM
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Check out this article I found in the ITC Services Portal knowledge base.<br /><br /><a href="https://services.dartmouth.edu/TDClient/1806/Portal/KB/ArticleDet?ID=102755">https://services.dartmouth.edu/TDClient/1806/Portal/KB/ArticleDet?ID=102755</a><br /><br />1 - GoToConnect Landing Page